Fazendo o comércio acontecer

O objetivo principal da Coface é facilitar o comércio global e local, oferecendo soluções que capacitam as empresas a tomar as decisões comerciais corretas. Trabalhamos em parceria com as empresas para prevenir riscos de inadimplência e protegê-las por meio das nossas garantias de seguro de crédito.

Além disso, desempenhamos um papel fundamental em orientar nossos clientes em um mundo em constante mudança. Fornecemos informações valiosas para ajudá-los a obter um profundo conhecimento sobre seus próprios clientes, fornecedores e potenciais parceiros de negócios, por meio de uma avaliação abrangente da saúde financeira e confiabilidade dessas partes envolvidas.

Também estamos constantemente acompanhando as principais tendências econômicas. Trabalhar na Coface significa fazer parte dessa jornada, onde reunimos, desenvolvemos e compartilhamos conhecimentos micro e macroeconômicos exclusivos.

As nossas equipas Coface Global Solutions apoiam o desenvolvimento de empresas multinacionais através de uma gama de serviços específicos. Neste vídeo, um dos nossos clientes - Tyrolit - fala sobre o apoio que recebe diariamente da Coface.

Conectar-se com o mundo significa conectar-se uns com os outros!

Uma das características distintivas da Coface é ser uma empresa de escala humana com alcance internacional, onde cada indivíduo é valorizado. Você estará imerso em um grupo diversificado de pessoas, com uma poderosa combinação de diferentes gerações, gêneros e culturas. Essa dimensão humana se reflete em nosso ethos de trabalho conjunto, onde valorizamos a simplicidade, a acessibilidade e a abertura.

Como empregadora, a Coface está comprometida com uma abordagem socialmente responsável, baseada em três missões principais:

• Promover um ambiente de trabalho inclusivo
• Ajudar todos os nossos funcionários a crescer
• Promover a igualdade de oportunidades, combatendo ativamente qualquer forma de discriminação

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

O que nossos "Happeners" dizem sobre isso

“A nossa rede interna ‘Women to Lead’ procura formas de desenvolver as carreiras das mulheres na Coface. Também estamos comprometidos com a diversidade e a mistura de gerações em todos os níveis da empresa. Nossa diversidade também se reflete em nossas tomadas de decisão – o que é, sem dúvida, uma vantagem!”

Leigh M. 
Diretor de Risco, Jurídico e de Conformidade na África do Sul

Trabalhar em harmonia com a economia global implica em operar em um ambiente multicultural. Nossas equipes são especialistas em combinar seus conhecimentos e trabalhar de forma colaborativa em todo o mundo, buscando compreender os mercados específicos e solucionar os desafios enfrentados pelos nossos clientes.

A perspectiva global é um fator fundamental em nosso trabalho diário na Coface, onde:

• Você terá a oportunidade de trabalhar em estreita colaboração com colegas ao redor do mundo, a fim de melhor atender nossos clientes globais.
• Você terá contato próximo com colegas de diversas nacionalidades e culturas, seja no escritório, em reuniões ou em programas de treinamento.
• Graças à nossa rede internacional única, você terá acesso a uma ampla gama de oportunidades de mobilidade internacional, mesmo no início da sua carreira na Coface.

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

O que nossos "Happeners" dizem sobre isso

“Trabalho com colegas de origens muito diversas na Coface. Esse é um ambiente onde tenho a oportunidade de conhecer diferentes culturas e pontos de vista sem sequer sair do escritório! Nossa diversidade promove a criatividade e impulsiona nosso desempenho. Isso torna a Coface um ótimo lugar para se trabalhar ao lado de uma equipe da qual tenho orgulho de fazer parte.”

Yuliia N. 
Gerente de Contas-chave, Coface Global Solutions com sede em Dubai:

Na nossa busca pela reinvenção, estamos constantemente desafiando nossas conquistas e triunfos - isso tem sido o cerne do sucesso da Coface ao longo de mais de 77 anos!

Incorporamos novas tecnologias, especialmente a ciência de dados, ao nosso modelo operacional, visando simplificar e aprimorar nossas operações.

Estamos priorizando novas formas de trabalho mais flexíveis, ágeis e colaborativas.

E, uma vez que o mundo está em constante mudança, incentivamos ideias inovadoras e valorizamos mentes curiosas, tanto homens como mulheres, que tenham coragem e determinação para moldar um novo mundo.

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

O que nossos "Happeners" dizem sobre isso

“Desenvolvemos um 'polo comercial' com processos ágeis e tecnologia de ponta para estabelecer uma nova equipe dedicada ao atendimento ao cliente. Isso nos ajudou a melhorar a qualidade do nosso serviço!”

Bjoern M. – Gerente Sênior de Desenvolvimento de Soluções (Alemanha)